iExpectedMore - Well, me too!
Scott Stewart [http://www.dotnetjunkies.com/WebLog/sstewart/default.aspx] relives his most recent experience with customer service [http://www.dotnetjunkies.com/WebLog/sstewart/archive/2005/09/25/132927.aspx]. Scott's is only one experience, but it makes you wonder why customer service in gener